With IMPECCA’s HSB100 Bluetooth Wireless Stereo Headset you can enjoy superb quality music streamed wirelessly from your Bluetooth compatible music player and make and receive hands-free calls using your mobile phone without having to switch devices. The music player can be the music player feature of your mobile phone or a separate compatible device that supports Bluetooth wireless technology. 

The IMPECCA Bluetooth Wireless Stereo Headset features DSP (Digital Signal Processing) technology with noise reduction and echo cancellation and has been designed for comfort, featuring soft ear cushions, adjustable headband, and lightweight design. Powered by a highly efficient lithium-ion battery capable of providing up to 15 hours working time and 360 hours stand-by time, the IMPECCA Bluetooth Wireless Stereo Headset is perfect for business and daily use. 

The ergonomic design of the KBL200 computer keyboard with LED illuminated keys provides a new spin on regular models. Distinctive characteristics are the LED (Light-Emitting Diode) technology that illuminates the large font keys to provide the perfect solution for adults with vision impairments, young children, and night-time typing. The KBL200 is available in black only to highlight the blue LED illuminated keys, thus improving readability, reducing eyestrain, and promoting productivity. LED technology makes the KBL200 keyboard a cost-effective source of energy and therefore an eco-friendly choice since no additional lighting is needed.

Switch technology also defines this keyboard; the keys have a springiness which makes typing easy and comfortable. The keyboard has a built-in voltage safeguard to provide optimum power consumption to supply an impressive 10-million keystrokes comparable to the LED production capacity exceeding 30-thousand hours. Connectivity is facilitated by a USB port.   

The computer screen is a unique phenomenon in nature. The only object known to man that irresistibly and inevitably attracts fingerprints, dirt, and who knows what else, all on its own. We don’t touch our computer screens, at least I never do, but sooner or later we notice that fingerprint covering something important while watching a movie, and BAM – entertainment on hold while you figure out how to clean it without creating even more streaks and smudges.

There’s only one option available to deal with this problem once and for all. It’s time to get serious. It’s time to get high grade screen cleaning supplies. The kind of screen cleaning supplies that come in packages that say “screen cleaning” so you know they mean business. The kind that packs microfiber cloth that will not scratch your screen no matter how powerful your arms are, or how frustrated you are over that fingerprint. Screen cleaning supplies that remove dirt without leaving more streaks and smudges, and won’t damage those delicate LCD and LED laptop screens that we all love so much.

Impecca has you covered. Impecca feels your pain. Impecca has screen cleaning supplies that get the job done. So relax and enjoy the show, now that you can actually see it all again clearly, the way it was meant to be in the first place. 

Sometimes even Apple falls a bit short. Yes they gave us the iPad, iPhone, and iEverything iCool and iTrendy in the world of electronics right now, but did they give us an iPad 2 battery that lasts iForever?

Impecca has decided to take the iPad 2 to the next iLevel. Impecca’s iPad 2 battery case doesn’t just double the effective battery life of the iPad2, it also gives you a much needed kickstand; giving you the option for horizontal or vertical viewing, without blocking access to any controls or USB ports. It also charges via USB cable, and is fully compatible with every iPad 2 version on the market, making this a complete upgrade all the way around, totally headache free.

Now you can take your sleek little laptop killer with you everywhere with no battery issues, and set that bad boy up at any angle you happen to need. 

In the Spotlight.
Product of the Week.

Impecca’s product of the week will make traveling a little bit easier. The WM 402 Traveling Notebook Mouse is an ambidextrous 800 DPI optical mouse with one very neat trick up its sleeve: its USB cable is completely retractable, folding up neatly inside itself when not in use, eliminating clutter, and leaving you one less headache to deal with while you travel.

Check out some of the commonly asked questions we get. Hope this info is helpful and if you’d like to reach out to someone in our service department, be sure to visit our contact page here.

What are Impecca’s Customer Service Hours?
Impecca is committed to customer service. Our customer Service hours are Monday - Thursday, 9:30 am. - 6:00 pm., and Fridays 9:30 am - 2:00 pm. To contact us by phone: (866) 954-4440. You can email us 24 hours a day by filling out the form on our contact page here, and a customer service representative will reply to your email within 1-2 business days.

What forms of payment do you accept?
Impecca accepts payment by credit card, including VISA, MasterCard, Discover and American Express, by PayPal or Google Checkout.

Where can I view the status of my order?
You can view the status of your order by creating an account with our store on our accounts page here.

I just bought an Impecca product last week and it’s no longer online; was there a problem with the product that caused it to be discontinued online?
Impecca maintains our product offerings in reference to the available stock of the model. Once we are no longer able to acquire stock for a model we remove the item from the website.

What is your return policy for Impecca products that are ordered online? 
Returns will be allowed only with prior authorization. Returns will only be accepted with a Return Authorization Number issued by the Returns Department issued within 10 business days of purchase. All merchandise must be postmarked within 7 days of authorization, freight prepaid. Customer is responsible for all freight charges. We must be notified within 1 business day of receipt of merchandise. Returns will only be accepted with products in original manufacturer box and packing materials and original blank warranty cards. No returns on special orders or products that are outdated, opened or damaged. Returned merchandise will be credited to your account or replaced at our choice after inspection and approval. No refunds on returned products. Please allow 30 days from receipt of your return for your credit or replacement. Any shortages or damages must be reported within 2 days and original cartons saved. Returns for reasons other than defects or damages will be subject to a 15% ($5 minimum) restocking charge.
Due to UPS policies any customer refusal of shipments will result in extra return shipping charges.

For product purchased on impeccausa.com after 7 days and for products purchased from authorizerd Impecca retailers please refer to the chart below to match the warranty with your product.

Impecca 1 Year - 90 Day Warranty
Impecca 1 Year - 180 Day Warranty
Impecca 1 Year Warranty
Impecca 2 Year Warranty
Impecca Lifetime Warranty

(If you do not see your product on the chart above, please contact us at: service@impeccausa.com)

If you experience problems with your IMPECCA product please check the FAQ section by clicking the “FAQ’s” link on the bottom of this page, where you can find answers and solutions that can solve your issue. If you cannot find your solution in the FAQ’s section. Please Contact IMPECCA Tech. Support immediately at: service@impeccausa.com and one of our professional tech. support agents will further assist you. In event that your product will need repair or replacement, you will need to obtain a RMA # and address for your service center location. Failure to notify Impecca of a return will delay warranty service process and may result in loss of your product. Any items shipped without prior authorization from tech. support dept. will be the sole responsibility of the customer. In event that you experience a problem with a product that is out of the warranty period, your case will be reviewed individually. And may require an additional service charge/handling fee.

How do I register my Impecca purchase?
For customers who have made their purchase from Impecca’s online store, one of our Impecca retail locations, or one of our Impecca Authorized Retailers, please visit us online impeccausa.com/register-product or and fill out the information requested.  Your information will be added to our database for record keeping purposes.  Please make sure to keep your receipt as proof of purchase should you require it at any time.

Is there a deadline to register my new Impecca product?
For the best possible support we encourage users to register their purchases within 30 days of making your purchase. The registration of your product helps us get in touch with you in the event that we have updates or information that we need to share with you about your product.

If I don’t register my Impecca product will that void my warranty?
No. Officially your receipt is the only proof of purchase that you need to validate your warranty. The registration of your product helps us get in touch with you in the event that we have updates or information that we need to share with you about your product. Registering also helps us store your information in the event that you lose/misplace your receipt.

How do I get technical support for my Impecca product?
The first step in troubleshooting any issue that you are experiencing with your Impecca product is to visit our Support Page at impeccausa.com/support for a complete list of contact numbers and online support. 

Make a statement with Impecca’s new MPWH40 Wire-Free Sports MP3 Player! This ulra-lightweight and comfortable designed device is a must for any sports activity.

The MPWH40 features a 4GB internal memory for holding thousands of your favorite tunes. Great for the avid swimmer, jogger, biker, or just about any other activity. The MPWH40 is waterproof up to 9.5 feet, and ergonomically designed for comfort and convenience. Best of all, while on the go your MP3 player can play back audio for up to 10 hours.

Impecca, Simply Impeccable.

A quick and easy way to stay informed on product updates & deals, obtain warrantee information and access to technical support is to register your product.

"Sounds good, how do I register?"  you might say.

Well, just click this link here to fill out a quick form online. Just make sure to have your product information with you. 

The Impecca Team

WILKES BARRE, PA, Jan 19, 2012 - Impecca USA, a leader in design, development, manufacturing and marketing in Audio, Video, and Computer Related Products is proud to announce the launch of its Wireless Bamboo Keyboards and Mice. Available in 4 different stains, this unique product will supplement Impecca’s other Bamboo offerings, including the highly successful wired keyboard and mouse, calculator, ipod case, and speakers.

The entire Bamboo line, along with the hundreds of other product offerings from Impecca was recently showcased with great fanfare at the International Consumer Electronics Show in Las Vegas. 

“We at Impecca believe it is important to support environmentally sustainable products” said Impecca President John Bock. “Consumers have reacted well to this message, especially when these products are both unique and aesthetically appealing.”

 The 4 new Wireless Bamboo Keyboards and Mice are shipping immediately, and are available at numerous brick and mortar and online retailers across the country at an MSRP of $99.95. They are compatible with all Windows and Mac based products.